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In music, one of the most popular patterns is the Call and Response. In this pattern, the Call is made by a musician in the form of a musical phrase, which is then responded to by an answering phrase, the Response.
A key quality of a true Call and Reponse is that the Call is a musical question, performed to create the space for an authentic Response to emerge. However, in many leadership teams there is often a lot of calling being done with no space being created for responses to be heard.
Calls that will probably remain unanswered often begin from leaders making statements like ‘We must send a message to the workforce’, rather than creating a questioning space that will encourage genuine response. Even when these messages are presented as Steve Denning style stories, there is often no space left for responses from other members of a team.
However, if a band played music like Steve Denning tells stories, it would probably sound like karaoke, rather than an inspired and passionate band of musicians effortlessly calling and responding to each other. A band from Manchester, The Get Out Clause, have taken Call and Response to a whole new level in the video for their song, Paper.
Unable to afford professional camera equipment and a film crew they filmed themeselves in front of CCTV surveillance cameras at over eighty locations around Manchester. They then requested the footage of themselves performing under the Freedom of Information Act and edited their video from it. In any team, whether it is a Mancunian band or an executive leadership, information usually flows more freely when using patterns of Call and Response.


